La Funeraria Paz, Inc


1. I have never arranged a funeral before, what do I need to know?
2. How long does it take to plan a funeral?
3. If a service is listed as private, how can one find out where to send a card or flowers?
4. What should you do if you don't want to receive flowers, is there a way to voice this?
5. Should the body of the deceased be present at the funeral?
6. Why would I need to purchase certified copies of a death certificate?
7. Is a funeral or memorial service always held in a funeral home or a place of worship?
8. Can I get an oversized or undersized casket?
9. How is a cremation service different from a traditional service?
10. Why is music important at the visitation and funeral service?
11. What do I bring to the funeral home when making arrangements?
12. What should I do if death occurs in the middle of the night or on a weekend?
13. What recourse does a consumer have for poor service or overcharging?
14. What are the best times to schedule visitation?
15. What is the purpose of embalming and is it required by law?
16. What does professional services mean?
17. Can I make cemetery arrangements through the funeral home?
18. How can I help a friend deal with the death of a loved one?
19. How do funeral homes collect payment?
20. Should children know about death?
21. Why do we have a public viewing?
22. What do Memorial Service Counselors do?
23. Why are funerals so expensive?
24. What purpose does a funeral serve?
25. How do i make decisions about my own funeral plans?
26. Is there a cost difference between a burial and a cremation?
27. Would you consider releasing doves at a graveside service?
28. What is the difference between a "funeral" and a "memorial service"?
29. Can I have a visitation at my home?
30. How can I learn to manage the loss of a loved one?
31. Is cremation a substitute for a funeral?
32. What are the different costs of caskets?
33. What are the views of the Catholic Church in the Philippines with regards to Cremation?


I HAVE NEVER ARRANGED A FUNERAL BEFORE, WHAT DO I NEED TO KNOW?
You should check if the deceased had a pre-paid funeral plan. If they did, bring that to the arrangements conference. The following is a general list of information you will need for planning a funeral. Birth and wedding dates, deceased's relatives (deceased and living), deceased's employment history, insurance companies, doctor, cemetery location, any organizations, clubs, or unions which the deceased may have belonged. Time of service, type of service (i.e. religious, military, etc.). Specify burial or cremation, choose a casket or urn, vault, flowers, and music. Choose clothing, pallbearers, readings for the funeral, relevant information (i.e. surviving family members, location of services, etc.) for the obituary. Specify a charity for donations, number of copies of the Death Certificates needed for insurance claims, arrangements for a caterer. Call us and we will send you a Guidelines booklet to store all of this information.

HOW LONG DOES IT TAKE TO PLAN A FUNERAL?
There are no two families that have the same needs; so, no two funerals should be exactly the same. Generally speaking, planning most funerals takes approximately two hours. Planning can be done at the funeral home.

IF A SERVICE IS LISTED AS PRIVATE, HOW CAN ONE FIND OUT WHERE TO SEND A CARD OR FLOWERS?
Simply call us, and we can advise you accordingly. Sympathy cards can always be sent to the funeral home to the family's attention. We will then forward them to the appropriate family member. Flowers can always be ordered from a florist, just like any other time. The florist will coordinate with us as to where to deliver the bouquet. It may be desired at the funeral home or church for a private service. Private services are arranged for various reasons, and expressions of sympathy are always welcome.

WHAT SHOULD YOU DO IF YOU DON'T WANT TO RECEIVE FLOWERS, IS THERE A WAY TO VOICE THIS?
Flowers help people to say what is often difficult to express, and they are always appropriate and in good taste. Many people want to express sympathy and show respect for the deceased in a variety of ways, including charitable contributions, food donations, a helping hand, or cards and flowers. Flowers also play a functional role, adding warmth to the service and providing the visible, emotional support that the bereaved need during a difficult time

SHOULD THE BODY OF THE DECEASED BE PRESENT AT THE FUNERAL?
You would not have a baptism without the baby present. You do not celebrate a birthday without the birthday honoree present. You would not hold a graduation ceremony without the graduating students present. You would not have a wedding ceremony without the bride and groom present. You would not hold a retirement party without the retiree present. A funeral is for the living, but it is all about the deceased. It makes sense to have the deceased present at the ceremony. Seeing is believing, and experts agree that viewing the deceased allows the opportunity to begin the experience of life without that special person.

WHY WOULD I NEED TO PURCHASE CERTIFIED COPIES OF A DEATH CERTIFICATE?
Certified copies of a death certificate are legal proof of death. They may be needed for the transfer of stocks, bonds, banking transactions, retirement funds, life insurance claims and other death benefits. The death certificate is always filed in the county where the death occurred.

IS A FUNERAL OR MEMORIAL SERVICE ALWAYS HELD IN A FUNERAL HOME OR A PLACE OF WORSHIP?
No, not necessarily. Although most services are held here in our chapel or in a church, it is possible to have a service elsewhere. At the graveside, in one's home, in a park, or some other public or private location are all options. It should be mentioned, however, that our chapel or a church remain the best-equipped facilities in which to conduct a service. Other locations require additional steps, such as permission from the owner, parking, seating, sound systems, etc. We will help arrange whatever service is most meaningful for the family.

CAN I GET AN OVERSIZED OR UNDERSIZED CASKET?
Standard caskets are 6'2" in length inside and will accommodate the majority of our population. Larger caskets, in both width and length, are available when needed. These larger caskets sometimes require a larger burial vault and larger cemetery space. Smaller caskets are available for children and infants, in many different sizes and colors. We strive to meet the needs of any challenge with regards to casket size, style, and color.

HOW IS A CREMATION SERVICE DIFFERENT FROM A TRADITIONAL SERVICE?
It need not be different at all. Every aspect of a "traditional" service can also be a part of a service involving cremation. Viewing, visitation, a church funeral service, tribute video, flowers, etc., are all services available to all families. The only difference is the means of final disposition, that of cremation versus earth burial. Too often, the word cremation is associated with a direct disposition with no service. This is also an option, of course, with either cremation or burial.

WHY IS MUSIC IMPORTANT AT THE VISITATION AND FUNERAL SERVICE?
People who have lost a loved one find comfort with music. A specific song can remind us of a certain event during the time that was lived. Sometimes, words to a specific song can make us feel better than anything that anyone can say. For other people, music is a soothing form of dealing with their grief. Any way that people can heal during the grieving process is important and using music can be just as instrumental. We ask that families bring in music that was important to the deceased to be played,

WHAT DO I BRING TO THE FUNERAL HOME WHEN MAKING ARRANGEMENTS?
We ask families to bring information that will be helpful in compiling the obituary, including photos, not only for the obituary, but for a tribute video, if desired. Clothing for the deceased may be brought to the initial meeting, Generally, you should bring anything that you feel may be helpful.

WHAT SHOULD I DO IF DEATH OCCURS IN THE MIDDLE OF THE NIGHT OR ON A WEEKEND?
Our funeral home staff is available 24 hours a day, seven days a week, to assist families. If the death is attended (in a hospital/nursing home/under Hospice care), the appropriate nursing staff will assist you in contacting the funeral home. If the death is unattended or sudden, the appropriate authorities must be contacted (police/coroner). We know the laws and regulations and can help at any hour. Our staff will be dispatched right away to the place of death to begin assisting you in the desired manner.

WHAT RECOURSE DOES A CONSUMER HAVE FOR POOR SERVICE OR OVERCHARGING?
First, you should discuss the matter with the owner of the funeral home, as a misunderstanding has probably occurred, and it will likely be remedied. All concerns should be addressed immediately so something can be done about them. (It is hard to make changes to the appearance of the deceased if burial has already taken place). All charges should be discussed before the funeral. Most funeral directors want you to be satisfied and will take steps to achieve that satisfaction

WHAT ARE THE BEST TIMES TO SCHEDULE VISITATION?
There is no "best" time, it is really up to the family, with occasionally some restrictions due to other funeral schedules. Most people desire visitation during both afternoon and evening hours, such as 2-4 and 6-8 pm, although others run visitation all day, such as 2-8 pm. Some family's desire hours only in the evening, or only in the afternoon. Still others want visitation open for an hour or two prior to the funeral service. We will tailor the visitation hours to the family's needs, whatever those needs are.

WHAT IS THE PURPOSE OF EMBALMING AND IS IT REQUIRED BY LAW?
Embalming is the temporary disinfection, preservation, and restoration of the dead human body, usually performed so that a formal public viewing of the remains can be held. It is never a means of permanent preservation, although it allows a family to take time to make important decisions, without the hurried disposition of the remains. Restoration can be performed to return the remains to an acceptable condition for viewing, especially after a traumatic death.

WHAT DOES PROFESSIONAL SERVICES MEAN?
Professional Services comprises those responsibilities and duties performed by the funeral home on behalf of your family. These duties include, but are not limited to, arranging, coordinating, and supervising the funeral details, embalming and preparation of the deceased, making available the funeral home building and grounds for viewing, directing the funeral service, either on- or off-premises, and making available the various means of transportation, both for the deceased and the family. Many services are performed "behind the scenes," and may not be obvious to the casual observer, but their absence would certainly be noticed if not performed properly.

CAN I MAKE CEMETERY ARRANGEMENTS THROUGH THE FUNERAL HOME?
As a full-service funeral home, we can assist families with all aspects of their funeral arrangements. We are not affiliated with any one cemetery, but we have contacts with all the area cemeteries, and we can put families in touch with cemetery personnel so that they can make their cemetery decisions. Cemetery costs are treated like any other outside expense, such as flowers, newspaper notices, clergy and musicians, in that the expense can be added to the expenses when prepaying a funeral. At the time of actual burial, however, most cemeteries will require any amounts owed to be paid at the time of the burial.

HOW CAN I HELP A FRIEND DEAL WITH THE DEATH OF A LOVED ONE?
Listening to grieving people is the most important thing you can do. Listen in a non-judging way, and allow them to tell the stories over and over if they need to. Share your memories of the loved one, too. Reflect on the feelings they are experiencing, but don't say, "I know exactly how you feel." It's usually much more helpful to say something along the lines of "I can't imagine what you must be feeling right now." because, most grieving people feel like no one else could know what they're experiencing. Each person recovers from grief at his or her own pace. Some can recover quickly, while others can take a full year or more (this will also depend on the severity of the loss ) Celebrate. It may sound strange to talk about celebrating, but it can help grieving people heal. Help them celebrate the life of the loved one they've lost. Help them develop rituals they need to get through the difficult early stages of the grieving process.

HOW DO FUNERAL HOMES COLLECT PAYMENT?
Cash or personal check, Visa or MasterCard are always accepted

SHOULD CHILDREN KNOW ABOUT DEATH?
YES! Learning to accept death is natural experience in life. It is most important that children not be excluded from participating in the funeral service. Children, who sometimes are "protected" from the experience, know when they are being deceived. They should not be told that "Grandma is sleeping.", or "Grandpa went on a trip." Instead, honesty is vital. Explanations should be simple, and in an environment that will stimulate questions and comfort. Above, all love and reassurance should be paramount so that the child will feel secure.

WHY DO WE HAVE A PUBLIC VIEWING?
Viewing is part of many cultural and ethnic traditions. Many grief counselors believe that viewing aids the grieving process by helping the bereaved understand the reality of death. Viewing is encouraged for children, as long as the process is explained and the children come willingly.

WHAT DO MEMORIAL SERVICE COUNSELORS DO?
Memorial Service Counselors are caregivers and managers. They make all of the arrangements for transportation of the body, complete all necessary paperwork, and put into action the choices made by the family regarding the funeral and final disposition of the body. Funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death.

WHY ARE FUNERALS SO EXPENSIVE?
When compared to other major life cycle events, like births and weddings, funerals are not expensive. A wedding will cost at least three times as much as that of a funeral; but because a wedding is a happy event, those costs are rarely criticized. A funeral home is a 24-hour, labor-intensive business, with extensive facilities (viewing rooms, chapels, limousines, hearses, etc.), and those expenses must be figured into the cost of a funeral. The cost of a funeral includes not only merchandise, like caskets, but the services of a funeral director in making arrangements; filing appropriate forms; making arrangements with doctors, florists, newspapers and others; and seeing to all of the other necessary details.

WHAT PURPOSE DOES A FUNERAL SERVE?
Funeral or memorial service? Burial or cremation? Not sure what you want? Then imagine how your family will feel when they're forced to make those decisions when you die. Save them the added turmoil, potential disagreements and second-guessing. Make the decisions now and let them know what you want. It can be as easy as typing up your wishes and giving it to a trusted family member, friend or attorney, though we invite you to contact us at 7436505 to understand all of the options available to you and your family. Our website has extensive information about our services, including photos of products and merchandise available. Or, E-mail. Or, Contact Us and we can meet in person to go over the details. The information is then stored in our confidential files.

HOW DO I MAKE DECISIONS ABOUT MY OWN FUNERAL PLANS?
Funeral or memorial service? Burial or cremation? Not sure what you want? Then imagine how your family will feel when they're forced to make those decisions when you die. Save them the added turmoil, potential disagreements and second-guessing. Make the decisions now and let them know what you want. It can be as easy as typing up your wishes and giving it to a trusted family member, friend or attorney, though we invite you to contact us at 7436505 to understand all of the options available to you and your family. Our website has extensive information about our services, including photos of products and merchandise available. Or, E-mail. Or, Contact Us and we can meet in person to go over the details. The information is then stored in our confidential files.

IS THERE A COST DIFFERENCE BETWEEN A BURIAL AND A CREMATION?
Usually, although there is no definite answer as to which costs more. Burial or cremation describes the disposition of the body and is totally unrelated to the level of services desired. It is possible to have a full viewing/service with either. Consequently, one can also arrange an immediate burial or cremation with no service. With cremation, a full-size burial vault is not necessary, but some cemeteries require an urn or smaller urn vault. Cemetery charges vary among burial and cremation options, and the cost of the actual cremation should be considered.

WOULD YOU CONSIDER RELEASING DOVES AT A GRAVESIDE SERVICE?
Absolutely. Releasing doves is just one of the many things which can be done to make a funeral service more meaningful. Releasing balloons, or live butterflies are other ways as well. There are really no "rules" when it comes to funerals, and each one can be unique. These "unique" services are not for everyone, and no one should be forced into doing something that they do not want to do. However, nothing should be ruled out if it is meaningful and beneficial to those concerned.

WHAT IS THE DIFFERENCE BETWEEN A "FUNERAL" AND A "MEMORIAL SERVICE"?
The two words are many times used interchangeably, but there is a difference when discussing strict definitions. A funeral is a ritual or service conducted with the dead human body present, normally in a casket. A memorial service is a ritual or service conducted without the body present. The term memorial service is also usually used when an urn containing cremated remains is present for the service. The differences in definition are becoming more difficult to distinguish, because it is being more recognized that the term "funeral" describes any type of service commemorating the life of a loved one, regardless of the details of whether or not the body is present for the service.

CAN I HAVE A VISITATION AT MY HOME??
Yes, you may have a visitation anywhere that you deem acceptable, whether it is at our funeral home, at a church, a public hall, or a private residence. You should consider several factors, however. Does the facility have adequate interior space, as well as parking outside, to accommodate the number of people expected, as well as a casket and flowers? Are there restroom facilities? Is it handicapped accessible? Is there a staff available to take care of your needs? Will there be other events occurring there at the same time as the visitation? Is the location convenient? If, after all these factors are considered, it is still desired to have a visitation away from the funeral home, we can assist with these arrangements and provide the equipment necessary.

HOW CAN I LEARN TO MANAGE THE LOSS OF A LOVED ONE?
"Grief is like peeling an onion. It comes off one layer at a time, and you cry a lot." Everyone goes through the grief in their own unique way. Don't let anyone tell you how to grieve, or how long to grieve. How long will it hurt? As long as it takes. There are many experts on grief, but YOU are the only expert on YOUR grief. Talking out your feelings can be a great benefit in resolving your grief. Don't hide your feelings, don't hurry your way though those feelings, and don't hold your feelings in. Your clergyman can be a great source of comfort and faith.

IS CREMATION A SUBSTITUTE FOR A FUNERAL?
No, cremation is just an option to earth burial or entombment in a mausoleum for the body's final disposition and often follows a traditional viewing and funeral service.

WHAT ARE THE DIFFERENT COSTS OF CASKETS?
Casket prices will vary depending on the material used in construction. The highest-priced caskets will be made of high quality semiprecious metals, such as bronze, copper and stainless steel. Middle- and lower-priced caskets are made of different thicknesses of carbon steel. Caskets are also available in solid hardwoods, such as mahogany, cherry, oak, pine, and other wood species. These caskets are priced in the same progression as fine furniture. Another factor involved in casket prices is the interior material, which is usually made of satin, crepe, or velvet. Other minor factors are the type of hardware or handles, and whether the casket has a protective seal or not. Our funeral home offers a wide variety of styles, colors, selections, and prices to meet everyone's needs and budget.

WHAT ARE THE VIEWS OF THE CATHOLIC CHURCH IN THE PHILIPPINES WITH REGARDS TO CREMATION?
Catholic Bishop's Conference of the Philippines
Episcopal Commission on Liturgy
Ministry for Liturgical Affairs


Liturgical Guidelines on Cremation

In an instruction dated May 8, 1963, the Holy office permitted cremation as a legitimate mode of disposing the dead body of the faithful, provided the reason for choosing cremation does not stem from "a denial of Christian dogmas, the animosity of a secret society, or hatred of the Catholic religion and the Church." The instruction recommends, however, that the practice of reverently burying the faithful departed should e preserved. The 1963 Code of Canon Law (can. 1176 #3) makes the same provision.

Although inhumation is still largely practiced in the Philippines, cremation has been constantly gaining acceptance, especially in urban areas where there are crematoriums. Reasons vary from practicality, hygiene, economic conditions of the family, or personal choice of the departed. In recent years certain practices surrounding cremation have arisen that are not in accord with the mind of the Church. For this reason, the Episcopal Commission on Liturgy, with the approval of the Catholic Bishops' conference of the Philippines, lays down the following guidelines:

1.
Cremation may take place after or before the funeral Mass.
2.
When cremation is held after funeral Mass, the rite of final commendation and committal concludes the Mass. While cremation is taking place the family and friends of the deceased are encouraged to gather in prayer. A liturgy of the Word may be celebrated or devotional prayers like the Holy Rosary may be said. After cremation the ashes are placed in a worthy urn and carried reverently to the place of burial.
When cremation precedes the funeral Mass, the rite of final commendation and committal may be performed in the crematorium chapel before cremation. After cremation the funeral mass may be celebrated in the presence of the cremated remains. If funeral Mass is not celebrated, the funeral liturgy is held in the presence of the remains. The rite of final commendation and committal concludes the Mass or the funeral liturgy, if the rite has not taken place before cremation. Adaptations such as “remains” in place of “body” are made in the liturgical formularies.
3.
The cremated remains should be buried in grave, mausoleum, or columbarium. The practice of scattering the ashes in the sea or from the air is not in keeping with the Church’s norm regarding the proper disposal of the remains of the dead. Likewise, the urn should not be kept permanently at home or family altar. If there is to be a delay in the proper disposal of the ashes, these may be kept temporarily in an appropriate place.
4.
For the sake of reverence for the remains of the dead, it is recommended that in churches or chapels a worthy container be provided in which the urn is placed during the liturgical celebration.
5.
Columbaria should not be constructed in the main body of the church but in a separate chapel adjacent to the church or in a crypt.

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